Samsung and LG are two of the most common TV brands in Canadian homes, and both run their own smart TV systems: Tizen on Samsung and webOS on LG. Neither uses the Google Play Store, so apps come from each brand’s own store. That is where questions about IBO Player Pro often start: is it available on my TV, and why can my neighbour find it when I cannot?

This guide focuses on checking availability and preparing your TV, rather than repeating the full login process. As with every player, IBO Player Pro does not bring any channels with it. Once installed, it plays the content provided by your subscription.

What Our Installation Page Says

Our installation page lists IBO Player Pro for Samsung through the Smart Hub and for LG through the LG Content Store. That is a useful starting point, but store catalogues are controlled by each TV maker and the app developer, and they can change. The only way to be sure is to check on your own TV.

Why Listings Differ Between TVs

  • Model year: older TVs run older versions of Tizen or webOS, and some apps only support newer versions.
  • Region setting: stores show different catalogues depending on the country the TV is set to.
  • Software version: a TV that has not been updated may not see the newest listings.
  • Developer decisions: an app developer can add or withdraw support for certain models at any time.

Step 1: Find Your Model Year

Look for the model number on a sticker on the back of the TV, or in the support or about section of the settings. Searching that model number online usually reveals its release year. Knowing it helps you understand whether your TV is likely to get newer apps.

Step 2: Update the TV Software

Install every available software update before searching. Updates can refresh the store catalogue and improve app compatibility. Our settings guides for Samsung Tizen TVs and LG webOS TVs explain where to look.

Step 3: Confirm the Region

Make sure the TV is set to Canada. A TV bought abroad, or set up with a different country by mistake, may show a different catalogue. Changing the region can reset some settings, so check your TV maker’s guidance first.

Step 4: Search the Store

  1. On Samsung, open the apps area from the Smart Hub and use the search option.
  2. On LG, open the LG Content Store from the home dashboard and use the search option.
  3. Type the full name, IBO Player Pro.
  4. Check the developer and description on the listing before installing, as similar names exist.
  5. Install, then open the app to confirm it launches.

If the App Is Not Listed

Do not try to install it through unofficial means on a Samsung or LG TV. Instead, consider one of these options:

  • Check our installation page for other players listed for your TV.
  • Connect an external streaming device, such as a Google TV device or a Fire TV stick. Our Google TV Streamer guide is a good place to start.
  • Check again after the next TV software update, as catalogues change.

Older TVs and App Support

Smart TVs receive software support for a limited number of years. As a TV ages, newer versions of apps may stop supporting it, and new apps may never appear in its store. This is normal across the industry, not a fault with your TV. If your Samsung or LG is several years old and the app is missing, an inexpensive external streaming device often gives you a newer app catalogue and better performance, while you keep enjoying the TV’s screen.

Licence and Activation Terms

Some player apps on smart TVs include a trial period or licence terms set by the developer. Those terms are not set by Aloha8K and can change, so read the official store listing or the developer’s official website for current details. Be wary of anyone offering activation through unofficial channels.

After Installation

Once the app opens, follow its on-screen instructions to add your subscription. Our IBO Player Pro setup guide covers the login fields and common typing errors.

Troubleshooting on Samsung and LG

The App Installs but Will Not Open

Unplug the TV for a minute, then try again. If the problem continues, delete and reinstall the app.

The App Was Available but Disappeared

Listings can be withdrawn for some models. An installed app may keep working, but if it is removed, consider an external streaming device.

The TV Is Too Slow to Run the App Well

Older TVs have limited memory. Remove unused apps, restart, and if performance is still poor, an external device often runs better. TVs with Fire TV built in are another option; see our Fire TV built-in TV guide.

Frequently Asked Questions

Is IBO Player Pro on every Samsung and LG TV?

Not necessarily. Availability depends on model year, region and software version. Check your TV’s store.

Can I sideload apps on a Samsung or LG TV?

These TVs are designed to install apps from their own stores. If an app is missing, an external streaming device is the simpler route.

Does the app include channels?

No. It is a player. Your subscription provides the channels, movies and series.

Who sets the app’s licence terms?

The app developer. Check the official listing or the developer’s official website.

Know Before You Plan

A two-minute check in your TV’s store tells you whether to use the built-in app or an external device. Either way, your subscription works the same once the player is connected.